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Terms & Conditions

Last updated: 8 February 2025

1. Acceptance of Terms

By accessing or using the OpenClaw service ("Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

OpenClaw provides an AI-powered assistant that integrates with third-party messaging platforms. The Service acts as an intermediary between you and AI models to facilitate conversational interactions through your existing messaging applications.

3. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Send spam, unsolicited messages, or bulk communications
  • Generate, store, or transmit content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Impersonate any person or entity
  • Attempt to gain unauthorised access to the Service or its related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service for any purpose that is harmful or intended to cause damage to OpenClaw or any third party

6. AI-Generated Content

The Service uses artificial intelligence to generate responses. AI-generated content may be inaccurate, incomplete, or inappropriate. You acknowledge that:

  • AI responses are provided "as is" and should not be relied upon as professional, legal, medical, financial, or other specialist advice
  • You are solely responsible for evaluating and acting upon any AI-generated content
  • OpenClaw does not guarantee the accuracy, reliability, or completeness of any AI-generated content

7. Third-Party Services

The Service integrates with third-party messaging platforms. Your use of those platforms is governed by their respective terms of service and privacy policies. OpenClaw is not responsible for the availability, functionality, or policies of any third-party platform.

8. Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue the Service (or any part of it) at any time without prior notice.

9. Limitation of Liability

To the fullest extent permitted by applicable law, OpenClaw and its operators, affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of (or inability to use) the Service, even if advised of the possibility of such damages.

In no event shall our total aggregate liability exceed the amount you have paid us (if any) in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify, defend, and hold harmless OpenClaw and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.

12. Termination

We may terminate or suspend your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which OpenClaw operates, without regard to its conflict of law provisions.

15. Contact

If you have any questions about these Terms, please contact us through the Service.