1. Introduction

This Privacy Policy explains how OpenClaw ("we", "us", "our") collects, uses, and protects your personal information when you use our Service. We are committed to safeguarding your privacy and handling your data responsibly.

2. Information We Collect

We collect the following types of information:

Account information: your email address and encrypted password when you create an account
Messaging data: messages you send to and receive from the AI assistant through connected messaging platforms
Usage data: message counts, token usage, and related metrics for operating the Service
Connection data: information required to link your messaging platform accounts to the Service (e.g. phone numbers, platform identifiers)

3. How We Use Your Information

We use your information solely for the following purposes:

Providing the Service: processing your messages, generating AI responses, and delivering them through your connected messaging platforms
Improving the Service: analysing usage patterns and performance to improve reliability, features, and user experience
Account management: authenticating your identity and managing your account
Service communications: contacting you about important changes to the Service or these policies

We do not sell, rent, or share your personal data with third parties for marketing or advertising purposes. We do not use your data for any purpose other than providing and improving the Service.

4. Data Sharing

We only share your data with third parties when necessary to provide the Service:

AI model providers: message content is sent to AI model providers to generate responses. This data is processed according to those providers' terms and data processing agreements.
Infrastructure providers: we use third-party hosting and database services to operate the Service. These providers process data on our behalf under strict data processing terms.
Legal requirements: we may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within a reasonable timeframe, except where we are required to retain it by law.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Request a copy of your data in a portable format

To exercise any of these rights, please contact us through the Service.

8. Cookies and Tracking

We use essential cookies required for authentication and session management. We do not use tracking cookies, analytics cookies, or advertising cookies.

9. Children's Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us through the Service.